NAB vows to lift game on bad advice

Clancy Yeates at The Sydney Morning Herald covers NAB CEO Andrew Thorburn’s response to recent revelations about the banks financial planning division.

National Australia Bank chief Andrew Thorburn has conceded there is a need for better processes to detect bad financial advice and inform customers who may be affected, after recent revelations of misconduct in its wealth arm.

Mr Thorburn on Monday said there would always be instances of “greed” and “deceit” in finance, but banks needed to counter this through their internal systems and the example set by senior executives.

The full story is available from The Sydney Morning Herald.