From 1 January 2012 giving to a consumer a document containing a warranty against defects in connection with the supply of goods or services will be prohibited if the warranty does not comply with regulation 90 of the Competition and Consumer Regulations 2010 (Cth). It will also be prohibited to represent to a consumer that a warranty against defects applies to goods or services unless that warranty complies with regulation 90.

This means that all businesses issuing any documents that include warranties against defects must act now to ensure that they don't sell goods containing any non-complying warranties from 1 January 2012.

So what should suppliers and manufacturers providing the warranties do?

Identify all documents that provide any warranty statements. This includes all warranty cards, brochures, manuals, point of sale materials such as terms and conditions and warranties displayed on any products.
Review and update all warranty statements so that they comply with the new requirements and ensure that consumers are only issued with the complying warranty statements from 1 January 2012.

Any supplier or manufacturer found to be supplying goods that have non-complying warranty statements after 1 January 2012 will have no defence for breaching these requirements.

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Excerpt from Mondaq.com

Do your policies take the new regulations into account? Contact PolicyPoint for more information on keeping your policies up to date and making sure your employees are absolutely clear on what they must do to comply with the changing rules.